-The current Covid19 Pandemic may cause a slower shipping time once it leaves our office. We are still currently shipping daily and it is not currently affecting any of our turn around times.
-Our current turn around time is 2-3 business days. If you're item is customized, it can take up to 7 business days to ship.
-Tracking is sent with every item. It is emailed to you once the label has been printed. If you have any issues, please click the chat now button and send us a message.
-We are currently only shipping within the United States.
-We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake.
-If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost.
-We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.